Privacy & Cookie Policy
This Privacy Policy describes, in accordance with the EU General Data Protection Regulation 2019/679, how and when ENPOR, a project funded by the EU Horizon 2020 research and innovation programme under the number 889385, collects, uses and shares www.energypoverty.info visitors’.
When using this website, you consent to the collection, storage, processing and use of your information as described in this document.
Personal information we collect
When you visit the energypoverty.info website, energypoverty.info automatically collects, via cookies installed to make the website operational and gather analytics data, some information about your device, including information about your web browser, IP address, time zone. Additionally, we collect some information about the individual web pages or documents you view, and information about how you interact with the website. Energypoverty.info refers to this automatically collected information as “Device Information.”
ENPOR collects Device Information using the following technologies:
- Cookies are data files that are placed on the visitors’ device or computer and often include an anonymous unique identifier. You can delete all cookies already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited. Be aware though that you may also lose saved information (e.g. saved login details, site preferences). Most browsers allow you to block or delete cookies. For more information on how to set the preferences for cookies, please refer to the instructions provided by your browser. You can find out more about cookies and how to control them on www.allaboutcookies.org. Please note that If you block our use of cookies, you may be unable to access certain pages of our website and certain services or functions may become unavailable or malfunction.
- Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information.
How do we collect visitors’ data?
We collect and process data when visitors:
- Use or view our website via their browser’s cookies.
How do we use visitors’ personal information?
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our audience browses and interacts with the Site, and to assess the success of our communication and dissemination campaigns).
Sharing visitors’ personal information
We share visitors’ Personal Information with third parties to help us use their Personal Information, as described above. This includes website hosting. We also use a statistics tracker such as Google Analytics or Monsters Insights to help us understand how our audience uses the energypoverty.info website. More about how Google uses visitors’ Personal Information is available here: More about how Google uses visitors’ Personal Information. One can also opt-out of Google Analytics.
Finally, we may also share visitors’ Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights. We may also share visitors’ Personal Information with EASME (European Agency for SMEs) in order to fulfil our contractual obligation under the Horizon 2020 programme in terms of project delivering, but not in the form of a public deliverable.
How do we store visitors’ data?
We will keep visitors’ Personal Information for the entire period of the project and for 5 additional years as required by law for controls on Horizon 2020 projects. Data will therefore be available to the relevant European Commission Agency, the Executive Agency for Small and Medium-sized Enterprises (EASME). Once this period has expired, we will delete visitors’ data from the databases.
Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The latest update to the document was made on October 7, 2021.
Links to other websites
The energypoverty.info website includes links to third-party websites as we share interesting resources and sister projects. We are not responsible for the privacy & cookies policies of third parties, nor are we responsible for the information or content these websites contain. Please refer to the privacy & cookies policies of these websites directly.
What are visitors’ data protection rights?
We would like to make sure visitors are fully aware of all your data protection rights. Every user is entitled to the following:
- The right to access – Visitors have the right to request copies of one’s personal data.
- The right to rectification – Visitors have the right to request to correct any information they believe is inaccurate. Visitors also have the right to request DEESME to complete the information they believe is incomplete.
- The right to erasure – Visitors have the right to request to erase their personal data, under certain conditions.
- The right to restrict processing – Visitors have the right to request to restrict the processing of their personal data, under certain conditions.
- The right to object to processing – Visitors have the right to object to processing of their personal data, under certain conditions.
- The right to data portability – Visitors have the right to request to transfers the data that we have collected to another organisation, or directly to them, under certain conditions.
You also have the right to lodge a complaint with your national Data Protection Authority pursuant to Article 77 of the Regulation (EU) 2016/679, if you believe that your personal data have been processed in violation of any applicable law concerning data protection. You can find the contact details of all national data protection authorities here.
If visitors make a request, we have one month to respond to their request. If a visitor would like to exercise any of these rights, please contact us at our email.
Cookie policy
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: www.energypoverty.info
What are cookies ?
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies ?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use ?
Necessary: Some cookies are necessary for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.Analytics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyse how well the website performs and where it needs improvement.
The below list details the cookies used in our website.
| Cookie | Description |
|---|---|
| _ga | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _ga_EEWHX64WFK | This cookie is installed by Google Analytics. |
| cookielawinfo-checkbox-advertisement | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . |
| cookielawinfo-checkbox-analytics | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
| cookielawinfo-checkbox-functional | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-necessary | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-others | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
| cookielawinfo-checkbox-performance | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| viewed_cookie_policy | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
How can I control the cookie preferences ?
Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
